FAQ

1. How does it work?

Magena Cables work by utilizing magnets to connect the charging cable to the charging port on a device. These cables typically consist of two parts: the cable itself and a detachable magnetic connector that plugs into the device's charging port.

Our magnetic connector contains a small magnet that attracts and holds the cable in place, allowing it to charge the device. The magnet in the connector is often paired with a metal ring or plate that is attached to the device's charging port, which also attracts the magnet in the connector.
When the cable is connected to the device, electricity flows through the cable and into the device, charging the battery. Magnetic charging cables typically use a standard charging port, such as a USB port, and are compatible with a wide range of devices.

2. How do I use it?

To use the Magena charging cable, follow these steps:

1. Attach the magnetic connector to your device: Depending on the type of device you have, you may need to attach a small metal ring or plate to the charging port. The magnetic connector will attach to this ring or plate.
2. Connect the cable to a power source: Plug the USB end of the cable into a power source such as a wall adapter or computer USB port.
3. Bring the magnetic connector close to the device's charging port: Hold the magnetic connector close to the charging port on your device. The magnet in the connector will automatically align with the metal ring or plate attached to the device and snap into place.
4. Charge your device: Once the magnetic connector is attached to the device, the cable will begin charging your device. You can use your device as normal while it charges.
5. Disconnect the magnetic connector: To disconnect the cable, gently pull the magnetic connector away from the device's charging port. The magnet will release, allowing the cable to detach easily.

3. What is it made of?

Magena Cables are made of reinforced nylon and metal. The cable itself is covered with reinforced nylon to protect the wires inside and make the cable more durable. The magnetic connector is typically made of metal and contains a small magnet that attracts and holds the cable in place.

4. Do you ship worldwide?

Yes! We ship worldwide.

5. Do you accept returns?

Do you accept returns? Yes. Read our refund & returns page for more info.

6. I have a question that is not here?

If you have other questions feel free to reach out and we will do our best to help you! Just send us an email to support@magena.com and we will be happy to assist you in any way we can.